7 Trends Shaping Remote and Collaborative Work

1. The majority of Gen Z and Millennials work remotely each week.

2. In a remote world — office workers still prefer in-person communication

3. Gen Z and Millennial office workers love Slack — — Gen X all-in on video

4. More than 1 in 2 office workers say they would collaborate more if done visually (videos, images, video calls)

5. More than 60% of Gen Z and Millennials said they would collaborate more if done visually (images, video, video calls)

6. 94% of office workers list team collaboration as a top priority.

7. For engaging with customer support, 1 in 3 of Gen Z and nearly 50% of Millennials prefer online live chat or via text in-app or phone.

Recommendations to Improve the Remote Future of Work:

  • Determine how your customers could best be served by improved collaboration
  • Create a plan that includes how your team can collaborate more effectively and how remote workers can feel more connected
  • Find the right toolset and goals to help you accomplish integrating video.
  • Give CloudApp a try. It can get you started on the right collaboration path with its platform to create instantly shareable videos, GIFs, and screenshots that integrate with Slack, Zendesk, Trello, and other workflow automation tools.

Dad, Husband, and reformed ski bum. VP of Content and Digital Scorpion, Former CMO of CloudApp and Marketing Lead for Adobe.

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Joe Martin

Joe Martin

Dad, Husband, and reformed ski bum. VP of Content and Digital Scorpion, Former CMO of CloudApp and Marketing Lead for Adobe.

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